Then look in thetop-left of your screento see your Embark ID next to the word “Social”.

If you don’t have an Embark ID, go toEmbark Studios' website.

Doing this will generate an Embark ID, which you might find in-game by following the above instructions.

A player in The Finals follows their squadmates up a set of stairs in an office building.

You may need to verify your Embark accountafter signing in for the first time.

There are multiple things you’re able to do to try and fix this bug:

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The Social screen of The Finals, with the “Add Friend” button highlighted.

The settings screen in The Finals, with the region and crossplay settings highlighted.